Factory-Reconditioned Electrolux EL 6989 Ultra Oxygen Canister Vacuum
by Electrolux
(Click here)
Product Details
Manufacturer: ElectroluxBrand: Electrolux
Edition: Kitchen
Model: REL6989A
Publisher: Electrolux
Studio: Electrolux
Music Label: Electrolux
Product features:
- Fingertip controls
- Washable HEPA H13 filter
- Quick release wand system
- Electronic bag change indicator
- Variable speed control
Description of Factory-Reconditioned Electrolux EL 6989 Ultra Oxygen Canister Vacuum
This pure air vacuum is great for allergy sufferers. The sealed, washable True H13 HEPA filtration system retains nearly 100% of dust and allergens. Deep cleans carpets with the power head system that features a long-life belt and clear brush roll window. Fingertip controls allow you to turn off the brush roll and adjust the suction power. 90-day manufacturer's warranty.Tools and Hardware Reviews of Factory-Reconditioned Electrolux EL 6989 Ultra Oxygen Canister Vacuum
Customer Review: Five Stars for CPO / NO STARS for Electrolux Refurb Factory
Summary: 5 Stars
I purchased the Factory Reconditioned EL6989a from CPO through Amazon.com on April 21, 2008 for $[...]. It seemed like an excellent price for something reconditioned by the manufacturer with a 2-year manufacturer warranty.
Overall I thought the vacuum had strong suction and all the features I'd expect in a canister that retails in the $[...] range. The only performance negative I noted was it seemed to generate a lot of carpet fuzz. I don't know what the long term implications of that would be for the carpet. Otherwise the many reviewers of this product here have covered all the various features. Some you might like and some you might not but with regular long term use you would adapt to any that feel strange at first (like the wand that rotates only to the right where it joins the power head).
"Long Term Use" is something I won't be able to tell you about... I ended-up trying three units and never got a good one.
Before continuing it is important for the shopper to understand that CPO Electrolux is a distributor not the manufacturer or in this case the refurbisher. According to the labeling on the box and vacuum the machine is originally made in Hungary. These refurbed units are "like new" returns that are shipped to Mexico for refurbishment by an Electrolux factory there. CPO gets the refurbed units from Mexico already in the box and ships them from their warehouse in Norcross, GA. This is key because it means that CPO does not inspect these units before they ship them to you. They are relying on the Electrolux refurb factory in Mexico, which, as we shall see, is not doing their due diligence on all of the units.
Unit #1 Look a bit scuffed up but seemed to work fine and I would have been satisfied with it. However, the cord would slowly self-retract during use. This was very easy to observe and should have been caught by the refurb folks.
Unit #2 This one arrived with dried mud in the crevices and screw holes and a musty smell in the HEPA filter/motor compartment. Clearly it had been used in a wet environment. It should have never left the refurb site.
Unit #3 CPO didn't have another EL6989a to ship immediately so the customer service rep called me back (!) and told me they would upgrade me to an Oxygen 3 Ultra (newer but similar unit with on/off switch on the hose instead of the canister) and it would ship that day. This one also bore the marks of more than a few months of wear and tear but seemed to work fine. After 45 minutes on day 1 and about 30 minutes on day 2 the electronic buttons on the handle failed and I couldn't turn the vac off. After I unplugged it from the wall and plugged it back in I couldn't turn the vac on. The canister itself has some blinking lights when it is plugged into the AC and these were blinking. But the on/off switch is located on the hose handle and this is apparently what failed.
CPO and I decided that it wasn't worth trying a 4th unit. In each case CPO paid shipping both ways. They never questioned my complaints but simply recorded the details. CPO quickly refunded my full purchase price back through Amazon.com within 24 hours after they had received the 3rd unit.
A lot of people seem to have had better luck with the refurbed vacs than I did. So if you want to take a chance I'd say go for it because CPO has a very effective system for handling returns and they don't make you feel the least bit self-conscious about doing it. Just save your box and packing material.
All of this drove me to do some more research and I ended up biting the bullet and bought a Miele Capricorn from a local dealer. I decided to pay the price for what I perceive to be a product that will provide reliable service for 15 to 20 years. I am replacing a Eureka 1700 canister that has lasted 23 years with a bit of duct tape on the hose and a motor replacement around year 2 or 3 under warranty.
The Eureka 1700 was $[...] in 1985. As a point of reference I believe gas was around $[...] a gallon then. So all-in-all maybe today's Miele price will seem reasonable in the year 2031 assuming it lasts that long. :-)
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