Customer Reviews for First Alert 2072F Anti-Theft Safe with Digital Lock, 1.00 Cubic Foot, Gray

First Alert 2072F Anti-Theft Safe with Digital Lock, 1.00 Cubic Foot, Gray
by First Alert

First Alert 2072F Anti-Theft Safe with Digital Lock, 1.00 Cubic Foot, Gray List Price: $119.95
Our Price: $83.14
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Category: Tools
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Tools and Hardware Reviews of First Alert 2072F Anti-Theft Safe with Digital Lock, 1.00 Cubic Foot, Gray

Customer Review: Not bad for the money. But quality just "okay"
Summary: 1 Stars

I bought this safe for my daughter to keep her valuable items safe at college. However, I don't think I will by anymore Honeywell products. I was disappointed with both the sloppy packaging that Honeywell did with their product and the actual assembly and poor quality assurance testing.

Poor Packaging: The batteries, battery cover, keys and hardware was allowed to tumble around the inside of the safe rather than using even a simple cardboard insert to secure those items.

Poor assembly: The wiring pin connectors were put together so poorly that one of the leads came out of the connector (at the time of assembly) that prevented the new owner from ever being able to reset the combination to something different from the factory default. Had I not had the experience of being able to diagnose and repair electronic equipment, we would have missed the deadline of getting this to my daughter's school 1500 miles away.

Poor Quality assurance: To verify that the safe was operating properly, it would have been extremely simple for Honeywell have a person push the reset button to verify that the safe was operating properly. It was painfully obvious that the safe was slapped together and never completely tested. Something as simple as even the mat that covers the bottom of the safe doesn't even fit properly.

Conclusions: Given the discount and sale price, it was not a complete loss. I was able to open up the internal electronic lock system and repair it to make the safe usable, but Honeywell has forever lost this customer and possibly others who might otherwise have considered buying a Honeywell safe because it carries the "Honeywell" name. Don't be fooled, the name mean nothing.

The best part of this experience was the great service from Amazon. I got the safe much earlier than expected even with using their super saver shipping. I had a narrow window of time to get the safe in time before my daughter's departure half way across the country and amazon's great service made sure I got the safe in a timely manner.

Customer Review: Abysmal quality, not worth the money.
Summary: 1 Stars

The key got stuck in the lock the very first time I tried to use it. The safe could not be locked and the key could not be removed or turned more than about a quarter of a turn. In the course of trying to remove the key, I eventually tore the head of the key clean off, leaving the broken half of the key in the lock cylinder and rendering my brand new safe unusable.

By removing 4 little screws from the inside I was easily able to remove the back cover and extract the entire lock cylinder and take it into a locksmith. The lock cylinder itself is so cheap and flimsy, the locksmith initially asked me if it came from a filing cabinet! I have no idea yet if they will be able to extract the key or if this will be seventy five dollars down the drain. Even if they do extract the key, I think the cylinder itself is probably defective and I don't really want it anyway. I can't wait to try and order a new one from Honeywell customer service...

Finally, if you just look at the keys themselves you will see that they are embarrassingly simple, having only a single tooth for the two normal keys or a double tooth pattern in the case of the master key. The entire key and lock system is clearly an afterthought which provides no additional security and should have been replaced with a lever which only turns after you have input the code. Please do yourself a favor: save time and money and go buy something else.

Customer Review: MOUNTING IS DECEPTIVE WITH NEWER MODELS
Summary: 1 Stars

I purchased a 2072 safe over a year ago and it could be mounted to a wall (four holes in the back of the unit) or shelf or the floor (four more holes in the bottom of the unit) securely with a nut and bolt system. I just purchased a new 2072 unit and found that the newer unit only had four holes in the BOTTOM of the safe. Further the mounting system is such that you can only mount to a shelf (so no floor or no wall mounting, which contradicts how this safe is advertised on Amazon and on [...] ) with the screws provided. And the kicker is, if you don't put your torque wrench in the safe, all someone would have to do is unbolt your safe from your shelf to walk away with all your valuables. Also, the door of this safe is not as heavy or secure feeling as my old safe.

The bottom line, I would no longer recommend this safe to anyone, ESPECIALLY if you planned on mounting it to a wall. But even if you mounted it to a shelf I don't feel the design is that secure. The older model was WAY better. This unit seems way cheaper and not worth the money.

Buyer beware.

Customer Review: Bad design !
Summary: 1 Stars

Day one... Open safe, add my own code, lock, punch in my code, green light goes on but I cant open door without a key ... no handle !! Then, after trying all 3 keys, one key got stuck in lock cylinder ! "SISCO" who handles warranty and service tried to tell me I turned the key the WRONG WAY ! Yes, two separate keys that turn different ways !! I am supposed to remember what key turns left and what key turns right ? HOW STUPID IS THAT ??? I got enough to remember ! That is why i bought this, so all i would need is a code.... NO. I need a code, then after months of not using, they expect me to remember whether i turn a key left or right so i dont screw up the cylinder !!! Look for something better !!! They are sending me a new cylinder but after opening the battery and lock console the wire leading to the battery terminal came off... due to a very small and bad solder job !! I am mad and i still have not even used it yet !!

Customer Review: Junk
Summary: 1 Stars

As others have stated, the lock cylinder is junk. The key is stuck, the lock will not turn, and the key can not be removed. The only positive is that it happened in the open position.

I called Sisco, which made the Honeywell safe on Nov. 2, 2009. They promised to send a replacement lock cylinder "within a week" I called back on Nov. 23, Dec. 14, Dec. 31, and Jan. 7, 2010. Each time they said 1 week.

On Jan. 7 I was given a Fed Ex Tracking number which shows it was shipped yesterday from Gardena, CA and is on the truck for delivery today, Jan. 7.

9 1/2 weeks. Even if it comes, Honeywell and First Alert who now owns them, has lost a lot of their reputation.

The safe construction is satisfactory. Even if the new lock cylinder works, the cylinder itself is an incredibly cheap piece.

DO NOT BUY THIS SAFE. Carefully consider any Honeywell product.

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