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Tools and Hardware Reviews of Friedrich C-90B Air CleanerCustomer Review: Don't buy this unless you feel like taking out a mortgage on filter replacements Summary: 2 Stars
This item works well if it is in the direct air flow of the house. Aside from that, if you want to pay about $70 every few months to replace filters, then get it . . . when I purchased this originally the replacement filters were cheaper (at least that's how I remember it). Look them up now . . . just type "friedrich filter" into the search and look at the carbon filter and the prefilter if you don't believe me.
I have a whirlpool (I think) that cost me like $200 and it works just as good . The filters are significantly cheaper too.
I wouldn't purchase this again . . . I wish I didn't in the first place. 3 times replacing the filters and I could buy a whole new unit of a different brand.
Customer Review: I wish I could return this... Summary: 1 Stars
I bought this air purifier because of the good reviews. Within the first week I had to contact customer service because it because it rattled and made snapping noises. Customer service was very nice, and they arranged to have a new one sent out.
I got the new one, and although it didn't rattle, it continued to make a "snapping" sound. When I called about this, I was told that it would eventually stop, and it was only because the product was still new. (And by the way, I am very careful about following all the instructions regarding the cleaning and care of the unit.)
Well, it's been over 6 months and it hasn't stopped. My husband is furious that I got rid of the old purifier, because this one wakes us up at least 3 times a week at night with that "snapping" sound.
I just got off the phone with their customer service today to complain again, and I was *now* just told that the popping sound just means the unit is working - and that it will never stop! I would never have bought this product if I knew that.
I will grant you that it cleans the air well, very well - but who wants to put up with the sound of a whip cracking every other night? It's unbearable, and unless something like this wouldn't bother you, I would pass on the product.
Update: I just got an email from Friedrich which said the following:
"From everything you have written it sounds as if your unit is operating as designed. If you feel that there is something wrong with the unit, you can certainly send it to the nearest Service Center as listed on page 9 of your Operator's Guide.However, if they find nothing wrong with the unit you would be liable for all service charges."
Buyer beware....
Customer Review: A horrific mess!!! Summary: 1 Stars
I am a very careful shopper, and meticulously care for my property. This Friedrich air cleaner was purchased on the recommendation of Consumer Reports.
The air cleaner would work well for awhile, but then I would notice BLACK FLECKS all over the walls, ceiling, windows, throughout the air cleaner ...... everywhere throughout the room!!!!!
This mess is caused by the replaceable "carbon filter" at the back of the air cleaner, and the mess DOES NOT clean up with soap and water - a heavy cleaning agent is required!!!!!
After the 4th mess throughout the family room, and numerous replacements of the "carbon filter" (one $24.00 filter lasting a whole 2 weeks before it spewed all over the walls and the air cleaner itself), I ordered a "pre-cleaning filter" to replace the "carbon filter", but the air cleaner no longer turned on. I believe too much BLACK GUNK from the carbon filter had ruined the air cleaner - and there is no way to take the air cleaner apart to clean deep inside at the bottom.
I made contact with the company for help with the problem. They merely guessed at what might have happened and offered no solutions.
After only 2 years this $500.00 air cleaner (not including the numerous replaceable "carbon filters") now rests in a land fill!!!
Customer Review: not satisfied Summary: 1 Stars
Here some background. I used to use the Ionic Breeze aircleaner to clean the air against my allergies. The Ionic Breeze is not a good aircleaner as it has no fan to drive the air. I had it next to my face, literally, at night to feel an effect. I was not all too offended by the ozone smell until CR came up with its warning against the device and I threw it in the trash. I bought the Friedrich with the highest expectation but I am somewhat disapointed. I run it at night in my bedroom. I am not sure the cleaning power exceeds conventional HEPA filters (myallergies tell me "no"). People in other reviews point out the macroscopic dust that they see. This is what every air cleaner does terrific well (the ones with a fan at least). It's hard to judge the microscopic cleaning power. Let alone I am very disappointed about the ozone emission. I am a physicist. I am not paranoid but the smell from the ozone emission is at least as bad as the Ionic Breeze. Someone above called it wet dog smell. I just don't believe that with the low emission as stated in CR it would smell that bad. Maybe CR tested a particular good model, don't know. For my part I have a 500 $ failed health investment for the garage...
Customer Review: ONE SORRY EXPERIENCE Summary: 1 Stars
yesterday i recieved the second c90b. 8-10-09. first ordered 6-16-09. first order, too long getting it. defective. returned. terrible getting help from allergy begone on phone. second one works, but does nothing. not what i exspected or wanted. look's like a piece of junk. left on a full 24 hours, and nothing on collect plates at all. cant believe FRIEDRICH, put there name on this product. may write letter to them. useless, and i paid 400 bucks, unbelieveable.
More Customer Reviews: ‹ 1 2 3 4 5
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