Rabbit Air BioGS SPA-582A (covers up to 780 sq. ft.) Ultra Quiet HEPA Air Purifier - Low Maintenance - Washable Filters!
by Rabbit Air
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Product Details
Manufacturer: Rabbit AirBrand: Rabbit Air
Edition: Kitchen
Publisher: Rabbit Air
Studio: Rabbit Air
Music Label: Rabbit Air
Tools and Hardware Reviews of Rabbit Air BioGS SPA-582A (covers up to 780 sq. ft.) Ultra Quiet HEPA Air Purifier - Low Maintenance - Washable Filters!
Customer Review: Rabbit Air BioGS Model 582A is Very Effective & Well Supported
Summary: 5 Stars
Prior to purchasing the Rabbit Air BioGS (model 582A - covers 780 sq. ft.) Ultra-Quiet Air Purifier w/ Germicidal Sterilization - Low Maintenance - Washable Filters!, Metallic Blue, we had stuffy noses and headaches in the morning. This may have been related to installation of an attic and insulation as well as repair of water damage where black mold was growing. We removed the black mold using a bleach water mixture. We then tried an ozonator (Living Air) and electrostatic filters (Sharper Image) over a period of weeks but they did not help. However, the very same night that we put the Rabbit Air BioGS Model 582A in the bedroom, we saw an improvement in our symptoms.
I'm very happy with the product and this review doesn't stop here. I've comfortable that Rabbit Air will continue to support the product based on the experience we had with the first unit which arrived in a box that had been handled roughly. Upon inspecting the package, we found the product damaged and immediately called Rabbit Air. Their customer service answered on the second ring and without transferring me, they were able to ask a few questions and in less than 5 minutes, I was off the phone. A new unit showed up the very next day and the shipper picked up the damaged unit on the same visit! Now that's the definition of excellent customer service!
The product carries a five year warranty and when taking into account that Rabbit Air actually answers the phone with a live person, it really leaves me a confidence that they will be there if we do run into warranty related issues or questions.
Rabbit Air also offers a filter replacement reminder service. This is also a great feature since some of the filters require replacement in 18 months to 3 years. In this period of time, I know that a reminder will be nice although, there is a filter replacement indicator built into the unit.
We would strongly recommend the Rabbit Air BioGS Model 582A to anybody that has a need to reduce odors and dust/pollen/smoke from a room. We are completely satisfied with the company and the product at this point. Bottom line: The product works exactly as the product description implies and it is very well supported.
We've had the Rabbit Air BioGS Model 582A for two months and it performs very well. The unit is in the bedroom and we leave it in automatic mode all the time. The speed automatically changes depending on the amount of dust, pollen or odors in the air. This should lead to the lowest energy cost possible while still keeping the air clean.
While the price tag was a bit high, I think the unit will perform well over the next five or more years and should have the lowest cost of ownership. The pre-filter and the carbon filter can be cleaned (every one to two months for the pre-filter and every 18 to 36 months for the carbon filter). The carbon filter can be cleaned only once and then is supposed to be replaced after it becomes dirty again. The HEPA filter requires changing only once every 36 months. Timers for filter replacement and cleaning are built into the unit and automatic. We expect that it will be cheaper to operate than most others on the market with similar capabilities. Frankly, I'm expecting to get more life from all filters than the manual states because the air in our bedroom is not very dirty so the unit runs at extremely low speed (almost can't hear it!) most of the time.
I'm still baffled that Consumer Reports has not rated this excellent, efficient and very well supported product. I know it is supported well because the first unit was damaged in shipment (dropped hard by UPS). I called Rabbit Air and on the second ring, a live person picked up the phone and within less than 5 minutes arranged to have a new unit shipped. The new unit arrived the very next day and UPS simply picked up the damaged unit at the same time.
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