Customer Reviews for Smart Strip SCG4 Energy Saving Power Strip with Autoswitching Technology and Fax/Modem Surge Protection

Smart Strip SCG4 Energy Saving Power Strip with Autoswitching Technology and Fax/Modem Surge Protection
by Smart Strip

Smart Strip SCG4 Energy Saving Power Strip with Autoswitching Technology and Fax/Modem Surge Protection List Price: $33.95
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Tools and Hardware Reviews of Smart Strip SCG4 Energy Saving Power Strip with Autoswitching Technology and Fax/Modem Surge Protection

Customer Review: 2 Units defective, Customer Service is difficult
Summary: 1 Stars

I had high hopes for this product to use with my TV, cable, VHS and DVD. Per the company's recommendation, the cable should be left hot to maintain settings and turning the TV on would control everything else. The first SCG4 product arced and left a burn spot. The company would not send me a new one until I returned the damaged one. Given a difficult "built-in" setup, I have to hire someone each time I need to install/dismantle the surge strip so I gave them my credit card to send another one so I could do the dismantle and reinstall in one service call and left everything off until it arrived. (One month later, I have confirmation that they recieved the original burnt unit but they still hold my credit card until they "have time" to look the unit over and see the burn mark for themselves.) The second unit also arced and the TV service tech helping me advised that the unit be disconnected entirely. I just went to get a new surge strip (with more joules) and will need to hire the tech again to install it. With what I have gone through so far, I will just eat the cost as a learning experience .

Customer Review: Wanted to like it - but IT - IS - JUNK
Summary: 1 Stars

I needed this thing to work. I really did. But no matter what kind of micro-adjustment I make to the sensitivity, it either does not power things up, or does not power things down. The 'master' is a run of the mill Dell desktop - and the product documentation specifies that this works with computers. I may understand if I plugged in an alarm clock or something as the master, but no - was playing by the book and got burned. The thing is no more useful than a regular power strip. Sounds like some people got this to work - good for them - but if you are the type of person that likes to be assured of purchasing quality goods, pass on this puppy.

Customer Review: Did not work
Summary: 1 Stars

I ordered four of these for our office and none of them worked as they were supposed to work. They would work if a lamp was plugged into the control spot, but not when the computer was plugged into the control spot, even when the sensitivity setting was adjusted as far as it could go. Their website simply stated that if this was the case, something else should be plugged into the control spot; but the whole point of purchasing them was so that when we turned off our computers, the peripherals would go off as well. I returned all of them.

Customer Review: Good idea, doesn't work
Summary: 1 Stars

Bought this looking to save a little power when my computer isn't on. It's designed to sense when the computer is on and shut off power to everything else to save the "standby power" Unfortunately, product doesn't work as advertised and the company has so far failed on their thirty-day money-back guarantee.

In theory, this product is a good idea - and if it worked I would have no complaints. But it doesn't.

Customer Review: Power strip
Summary: 1 Stars

I ordered this product thinking I would be saving money. Some electronics need to be kept on to operate. For instance if you have a DVR you cant turn it off due to recordings occurring while not watching. Its very sensitive about turning off all things plugged into it, I had to adjust it several times and it still doesnt operate as promised. For all this money and Im still leaving things on, where is the savings?
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