Customer Reviews for Whirlpool Duet Sport : WFW8300SW 27 Front-Load Washer - white

Whirlpool Duet Sport : WFW8300SW 27 Front-Load Washer - white
by Whirlpool

Whirlpool Duet Sport : WFW8300SW 27 Front-Load Washer - white Our Price: $600.00
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Category: Lawn & Patio
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Tools and Hardware Reviews of Whirlpool Duet Sport : WFW8300SW 27 Front-Load Washer - white

Customer Review: So Far, So Good!
Summary: 4 Stars

I've had my Whirlpool Duet Sport pair for about a month and a half now and so far it's been great. I love the fact that my clothes come out almost dry! The only thing is, our basement floor is semi-slanted, so we leveled out a few boards and put it on those and secured it down and made sure it was level, but on the spin cycle, the things still jumps around and makes a ton of noise. Everything but the spin cycle is REALLY quiet. I don't even hear it! I do notice a little difference in our clothes. They smell a little bit cleaner. But so far, it has been a good machine!

Customer Review: Great, but...
Summary: 4 Stars

I've had the washer for over a year now and quite pleased with it. We like everything with it except for a small flaw that we are not able to understand how to fix. On "Quick Wash" setting (18 minutes), the water comes out of the front door during wash cycle. This has been forcing us to use full cycle even when not needed.

Customer Review: Front-load, yes, but not this model.
Summary: 3 Stars

Replaced an 8 year old Maytag Neptune front-load with this machine 9 months ago. The Maytag was great until the bearing went out with a repair cost of $800.00! Bought the Whirlpool Sport with the assurance from the sales person that it is as good if not better than the Maytag. After all, Whirlpool now owns Maytag, I was informed. So, I dropped the $700 dollars and had this installed. I would definitely buy a front-load washer again, but probably not this model.

Pros: 1) It washes clothes. 2) It uses less water than a top-load washer. 3) The "whitest whites" and "sanitary" cycles super-heat the water resulting in brighter whites and fresher towels. 4) The extra rinse cycle. 5) High speed spin-dry extraction leaves clothes fairly dry.

Cons: 1) Failure to fully spin-dry large loads (e.g.. one king size mattress cover) leaving the clothes literally dripping water. 2) Frequent error messages (e.g. monthly) resulting in cycle interruption. 3) Small capacity of drum. 4) Cost relative to front loaders. 5) Low profile without the optional stand. 6) No light in the drum (Maytag had this and it is sorely missed)

Customer Review: Can't wait to get rid of this washing machine
Summary: 2 Stars

We purchased the Duet Sport set on December 15, 2008. We have been unhappy with it ever since. I imagine that it gets clothes clean and does other things well but it failed to meet our minimum requirements and failed to perform adequately. #1: It is loud. From my research, it was supposed to be one of the quietest but you really don't know what it's going to be like until you get it in your home. Plus, getting a front loader for the first time, we didn't know what to expect. What we got was a machine that at various times in its cycles will interfere with normal conversation or viewing (we have a first level laundry room). If it were just washing machine noises (whatever that means) maybe we could live with that. But it squeaks, rattles and humms unacceptably. #2: It is violent. It shakes in a frightening manner. Now, we did level it, put pads under it, and had a service tech do the same and tried a variety of loads and spins. So far, no real improvement. This leads to... #3: It walks or slides. After the service tech was here and did some leveling and ran a test, it seemed fine. We later found out that running a full load through a complete cycle brought about a sliding problem. Here's a cautionary note: The Tech mentioned that smooth floors, such as wood laminates (ours) can help the machine slide. Who doesn't have smooth floors? With #'s 2 and 3, I'm worried about the hoses loosening up.

* As I'm writing this, the machine is going through a spin cycle, getting ready for takeoff!

All three of these points create a machine that is taking up too much of our time. We can't trust it to just wash clothes meaning we have to be aware of it and watch it. I hate to admit it, but this was a mistake.
BTW, I gave it 2 stars instead of 1 because I'm giving it more time for us to adjust to it. If these problems still exist a month from now, and I have no reason to believe they won't, this machine gets 0 stars.

Update: After a month of ownership and two service tech visits, we pressured our dealer into taking this machine back (at a hefty 30% re-stocking fee). We then took our store credit and purchased a Whirlpool Cabrio. At present, we are very, VERY happy with the purchase. All of the old complaints have vanished with this machine. It does use more water, and we have to see about its durability over the long haul, but right now it's worked out great. With only a slight exaggeration, you could put a house of cards on the machine at the start of a cycle, and it might just still be standing at the end... and it's quiet. Plus, we took the pedestal off the old washer and put it on the dryer raising it to a point that it's very easy to empty. We ended up spending a bit more than anticipated but worth every penny.

Customer Review: Like MILDEW and spending $1,000 at the same time, then this is the washer for you!
Summary: 2 Stars

have had a Duet clothes washer unit for 4 years now (well before issues surfaced/where on the web, and with the price of this darn thing, who would have ever expected any issues to begin with.) The Duet was washing my delicates (expensive lingerie) in HOT (yes you read me right...can you say steam) H20 v. cold when just over a year old. The repairman came out and replaced the part that handles water temp. Now I've had the joy of experiencing mildew and funky smelling clothes. Likewise, as other posters mention, bleach doesnt work/get to the clothing intended. Went online, read about the issues, and much to my shagrin, I found my son's months old sock in the area between the bin and the door gasket (obviously the impetus and breeding ground for the mold all over my gasket.) Since not rinsing well, I have placed yet ANOTHER call into my repairman to see if perhaps another sock may be still be elsewhere in the unit blocking H20 flow for rinsing. Ultimatley, I wish I had bought an LG or a Maytag. I will NEVER buy Whirlpool products again. Our 4 y/o Gold series dishwasher has been serviced 5 times since it was bought new with our house! The tech told me that Whirlpool KNEW the heating element was defective in our dishwasher and sold the units anyway (with the hopes that the part would last out the warranty period.) Additionally, our 4 y/o range has spillage down between the glass panels on the door which would indicate that it was not sealed properly. POOR quality control, POOR design. Lastly, dont waste your money on the optional base storage like I did, Whirlpool didnt bother to measure standard sized laundry product containers when designing this piece and thus, the unit is TOO SHORT to allow such containers to stand vertically/erect (which means you must lay things on their sides, risk spillage/fight to get things out.
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