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Tools and Hardware Reviews of iRobot Roomba 400 Vacuum-Cleaning Robot, OrangeCustomer Review: Roomba 400 Warranty communications fall short! Summary: 1 Stars
I have nothing but praise for the Roomba. I did however happen to have charging issues from day one. Roomba said they would ship out a box for return. Never received replacement! Called and asked what the status was regarding replacement. I was told they were having some delays and an email would follow with directions. This was ordered on December 9, 2008 and today is January 25th! Still no resolve!
Well I just reviewed their most recent email and I notice I am to send the Roomba back before they will ship out an replacement. THIS is in the last few lines of the email!!!!! Just slightly bent at this point with iRobot. Can you tell?
Customer Review: Beware of the battery... Summary: 1 Stars
Exactly a year after I bought it, the battery died. Now it won't hold a charge at all.
You would think that the battery would have degraded slowly? Apparently not. It's as
if iRobot had a timer inside, which killed the battery after exactly 1 year.
I hate it when manufacturers do that. Let the batteries run their due course.
What a waste of resources!
More Customer Reviews: ‹ 1 2 3 4 5 6 7 8
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