simplehuman studio Sensor Automatic Soap Dispenser - Black
Our Price: $39.99
Availability: Usually ships in 1-2 business days
Category: Home
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Product Details
Color: BlackTools and Hardware Reviews of simplehuman studio Sensor Automatic Soap Dispenser - Black
Customer Review: contact simplehuman if your product is defective
Summary: 5 Stars
Like others, my dispenser died a pretty quick death (began with leaking, followed by not working without using the manual button). I had purchased one of these for my mother at the same time. Hers also quit working properly. She had kept her box and found there is a two year warranty on the product. She contacted simplehuman and they sent her a new one. I contacted them on Monday via e-mail. All they asked was that I send either my receipt or send a digital picture as proof of purchase. I sent a picture yesterday and they advised the same day that a new dispenser was being shipped to me.
I initially LOVED this dispenser and would have given five stars had it not stopped working. I still give five stars due to simplehuman's customer support staff and willingness to replace a defective product, easily and with no questions asked.
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